Just go an email from adfly that my account get suspended

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nightfox1996
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Posts: 3
Joined: Sun Jan 15, 2017 7:53 pm

Just go an email from adfly that my account get suspended

Postby nightfox1996 » Sun Jan 15, 2017 7:59 pm

As usually i check my mails daily and suddenly found an email from adfly that my account got suspended.

i didnt even break any of terms and conditions. i dont know why this happened. i think i got spammed by some kids
however i cant even contact support can you please tell me how to appeal and get my account back.
thanks

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Xellon
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Re: Just go an email from adfly that my account get suspended

Postby Xellon » Mon Jan 16, 2017 2:46 pm

Contact support via email (sent u a private message on how u can do that). use subject line account termination appeal and give as much detail as possible. Give them your ip address, ref ID as well to make things easier for them.

nightfox1996
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Posts: 3
Joined: Sun Jan 15, 2017 7:53 pm

Re: Just go an email from adfly that my account get suspended

Postby nightfox1996 » Mon Jan 23, 2017 6:09 pm

Ok i got you. i send them message on 16 jan but still didnt got any response from support team?
it has been more than 7 days. and counting..
is this normal?
or it may take more time ?
or i m getting ignored
or something else?

Some help would be appreciated. thanks

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Xellon
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Joined: Tue Feb 21, 2012 12:10 am
Location: Somewhere in a distant land

Re: Just go an email from adfly that my account get suspended

Postby Xellon » Tue Jan 24, 2017 2:48 pm

Depends on how many suspended accounts make a request :(

nightfox1996
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Posts: 3
Joined: Sun Jan 15, 2017 7:53 pm

Re: Just go an email from adfly that my account get suspended

Postby nightfox1996 » Thu Jan 26, 2017 9:36 am

Thank you. Xellon
I got the reply and my account is enabled.


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