can't reset password

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Redondit0
Newbie
Posts: 1
Joined: Tue May 29, 2018 2:15 pm

can't reset password

Postby Redondit0 » Tue May 29, 2018 2:17 pm

Hi.
First of all, say hello to everyone.
I publish this here since I do not know where to do it.
Since yesterday I try to enter my account and it tells me that I must reset the password to be old and send me an email with the link to do it, but that email never arrives (I have gmail and it is neither in the inbox nor in spam) and I can not get in contact from the page directly when I can not enter.
If you could guide me on how to do this, I would be very grateful.
Thank you

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Xellon
Forum Admin
Posts: 4161
Joined: Tue Feb 21, 2012 12:10 am
Location: Somewhere in a distant land

Re: can't reset password

Postby Xellon » Wed May 30, 2018 12:40 pm

Hello. I sent you a private message on how you can get in contact with support.

Profseidon
Newbie
Posts: 1
Joined: Fri Jun 08, 2018 9:36 pm

Re: can't reset password

Postby Profseidon » Fri Jun 08, 2018 9:40 pm

I have the same thing, i can change my password can receive the password reset link but when i try logging in with the new password then i come on the forced password reset page. it says email send to (*email*) but don't receive it.

Is this a problem on adf.ly there side?

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Xellon
Forum Admin
Posts: 4161
Joined: Tue Feb 21, 2012 12:10 am
Location: Somewhere in a distant land

Re: can't reset password

Postby Xellon » Sat Jun 09, 2018 12:53 am

I sent you a pm as well. I'm not sure if its an issue. At least, we haven't been getting a lot of complaints about it.


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