Problem With Log-in

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jrtx002
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Posts: 4
Joined: Sat Aug 19, 2017 12:38 am

Problem With Log-in

Postby jrtx002 » Tue Sep 05, 2017 3:28 am

I have some days since last login, and when I tried to log in, a warning appears saying I have too many attempts and I have to wait 10 min
I waited 20 in stead and it's the same problem, I changed password and it's the same problem, what can I do? please help me!!

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Xellon
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Joined: Tue Feb 21, 2012 12:10 am
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Re: Problem With Log-in

Postby Xellon » Tue Sep 05, 2017 7:45 am

jrtx002 wrote:a warning appears saying I have too many attempts and I have to wait 10 min


If you never attempted to login yourself, I can only assume that someone was trying to get into your account. As long as you use a strong password, you don't have to worry. You even changed your password.

However, if its a continuous attempt, please contact support. perhaps they can try to detect the Ip and block it.


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